Privacy Policy
Last updated: July 2026
1. Who We Are
This Privacy Policy applies to fortress.lk and covers both sister companies operating under the FORTRESS name ("FORTRESS", "we", "us"): Fortress Information Technologies (Private) Limited ("Fortress IT"), headquartered at Level 13, 200, Nawala Road, Colombo 05, Sri Lanka, and Fortress Labs, located at No. 26/4 Hospital Road, Pannipitiya, Sri Lanka. This policy explains how we collect, use, and protect information when you visit fortress.lk or contact either company.
2. Information We Collect
When you use our contact form or reach us by email, phone, or WhatsApp, we collect the details you provide — typically your name, organisation, email address, phone number, and the content of your enquiry. We use this information solely to respond to you and to provide the services you request.
3. Analytics & Cookies
We use Google Analytics 4 to understand how visitors use our website (pages visited, time on site, approximate location, and device type). Google Analytics uses cookies and collects data in accordance with Google's privacy policy. This data is aggregated and does not personally identify you. You can opt out using browser settings, the Google Analytics Opt-out Browser Add-on, or by enabling "Do Not Track" in your browser.
4. How We Use Your Information
We use the information we collect to respond to enquiries, provide and improve our services, communicate about projects and support requests, and understand how our website is used. We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We apply appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction — the same discipline we bring to securing our clients' infrastructure.
6. Data Retention
We retain enquiry and correspondence data only as long as needed to serve you and to meet legal and accounting obligations. You may request deletion of your personal data at any time.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us at info@fortress.lk or +94 11 349 9550.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page. Continued use of the website after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at info@fortress.lk.